Manual checks hid weak controls.
Definitions, quality rules and issue routes were not consistently visible.
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Anonymised case study
A regulated organisation faced conflicting definitions, unclear ownership and late manual corrections across key reports.
Definitions, quality rules and issue routes were not consistently visible.
Reporting artefacts, ownership, issues and governance routines were reviewed.
A sequenced roadmap connected ownership, monitoring and escalation.
Identity and confidential details are anonymised. Outcomes vary by scope, sponsorship, maturity and implementation.
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